Terms and Conditions
Last updated: October 18, 2026
These Terms and Conditions ("Terms") govern your use of clientreverb.com and the services provided by ClientReverb ("we", "us", "our"). By using our site, submitting a form, or using our services, you agree to these Terms. If you do not agree, please do not use our site or services.
1. Our services
We provide reputation management, business automations, social media management and related marketing services that help businesses collect and manage customers in various aspects. The specific services, deliverables, and fees for any engagement will be agreed with you separately.
2. Eligibility
You must be at least 18 years old and able to enter into a binding agreement to use our services.
3. Messaging terms (SMS)
If you provide your mobile number and opt in, you agree to receive text messages from ClientReverb relating to your enquiry and our services. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Carriers are not liable for delayed or undelivered messages. Your mobile information and opt-in consent are handled as described in our Privacy Policy and are never shared with third parties for marketing.
4. Your responsibilities
You agree to provide accurate information, to use our site and services lawfully, and not to misuse, disrupt, copy, or attempt to gain unauthorised access to our site or systems.
5. Fees and payment
Where you purchase services, fees, billing frequency, and payment terms will be set out at the point of sale or in a separate agreement. Unless stated otherwise, fees are billed in advance and are non-refundable except where required by law. You authorise us to charge the payment method you provide for the agreed fees.
6. Third-party services
Our services rely on third-party platforms and tools. We are not responsible for the availability, performance, or policies of those third parties, and their terms may also apply to you.
7. Results and disclaimer
We work to improve your reviews and online reputation, but we do not guarantee any specific number of reviews, ratings, rankings, or business results, as these depend on factors outside our control. Our site and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted by law.
8. Intellectual property
All content on our site, including text, graphics, logos, and design, belongs to ClientReverb or its licensors and may not be copied or used without our permission.
9. Limitation of liability
To the fullest extent permitted by law, ClientReverb will not be liable for any indirect, incidental, special, or consequential losses, or any loss of profits, revenue, or data, arising from your use of our site or services. Our total liability for any claim will not exceed the amount you paid us in the three months before the claim arose.
10. Indemnification
You agree to indemnify and hold ClientReverb harmless from any claims, losses, or expenses arising from your misuse of our site or services or your breach of these Terms.
11. Termination
We may suspend or end your access to our site or services at any time if you breach these Terms. You may stop using our services at any time, subject to any separate agreement between us.
12. Changes to these Terms
We may update these Terms from time to time. The current version will always be on this page with the date it took effect. Continued use of our site or services after a change means you accept the updated Terms.
13. Governing law
These terrms is governed by and shall be interpreted in accordance with the laws of the State of Oregon, without giving effect to any choice or conflict of laws provision or rule (whether of the State of Oregon or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Oregon.
14. Contact us
ClientReverb
[email protected]