Privacy Policy

Last updated: October 18, 2026

ClientReverb ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit clientreverb.com, submit a form, or use our services. By using our site or giving us your information, you agree to this policy.

1. Information we collect
Information you give us: when you complete a form or contact us, we collect your first and last name, business name, email address, phone number, and anything you include in your message or enquiry.
Information we collect automatically: when you visit our site we may collect your IP address, device and browser type, pages viewed, referring website, and general location, through cookies and similar technologies.

2. Cookies and tracking
We use cookies and similar technologies to run the site, remember your preferences, measure traffic, and improve performance. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended without them.

3. Analytics and third-party tools
We may use third-party analytics and marketing tools to understand how visitors use our site and to improve it. These providers process information on our behalf and only for the purposes we set.

4. How we use your information
We use your information to respond to your enquiry, provide and set up our services, manage your account, improve our site and services, send you service and account messages, and meet our legal obligations. We do not sell your information.

5. Text messaging (SMS)
If you give consent on our form, we will send you text messages from ClientReverb about your enquiry and our services. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help.

Mobile information will never be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with anyone.

6. How we share your information
We only share your information with the service providers that help us operate (for example email, hosting, analytics, and payment providers), and only so they can perform those services for us. We may also disclose information if required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets. We do not sell your personal information.

7. Data retention
We keep your information for as long as needed to provide our services and meet our legal, accounting, and reporting obligations, then delete or anonymise it.

8. Data security
We take reasonable technical and organisational steps to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Children's privacy
Our site and services are not directed at anyone under 16, and we do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

10. Your privacy rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to opt out of marketing, and to opt out of the sale or sharing of your information. To exercise any of these, contact us at [email protected]. You can opt out of text messages at any time by replying STOP. We will not discriminate against you for exercising your rights.
US state residents: we do not sell your personal information and we honour opt-out requests as required by applicable state law.

11. International visitors
We operate from the United States. If you access our site from elsewhere, your information may be processed here in the United States, where privacy laws may differ from your own.

12. Third-party links
Our site may link to other websites we do not control. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

13. Changes to this policy
We may update this policy from time to time. The current version will always be on this page with the date it took effect. Significant changes will be highlighted where appropriate.

14. Contact us
Client Reverb
[email protected]